Oticon ON app is compatible with devices running iOS 13 or later and watch OS 4. Hear More Associates is always here to help you and will continue to stay with you throughout your hearing care journey. If you have a favorite app not listed, please let us know about it by. I value your time and realize that these issues can be discouraging when dealing with something as important as your hearing. Please read our informative article to resolve this issue. We can assure you that this is not the case, and Apple has been made aware of this and is currently working on updates to fix all bugs.
Our patients have then gone into their settings to find that their Bluetooth is on and, therefore, believe the issues lie with the hearing aids themselves. The ReSound Smart app is the first hearing aid app with a direct.
However, most people have opted for Don’t Allow, which means that the Bluetooth does not activate in the app. Some Android mobile phones might not be completely compatible. Also, check out your devices mute buttons - such as your computer, your headset or your wireless earbuds. So when you choose either OK or Don’t Allow, this determines whether your devices will successfully connect or not. Make Sure You are Not On Mute Lets start with the obvious - make sure you are not on mute Take a look at the microphone button in the toolbar and make sure there is not a line through it. Disable and re-enable Bluetooth on all connected devices. If you experience this problem, follow these steps to try and get things back in working order.
So, what’s new with the software update, and why is it causing issues connecting to hearing aids? Essentially, as well as turning your Bluetooth on in the settings of your cellphone, the new update now requires you to give second permission when you enter any app. There are multiple reasons why a device’s Bluetooth will quit working. As ReSound hearing aids require Bluetooth to pair to your phone/tablet, we are currently receiving calls from our patients who believe they have a problem with their hearing aids, when in fact, the issue lies with the latest iOS update.įor our patients and those facing the same issues, we have put together this article, which explains the actions you should take to get your hearing aids connected to your device. Resound and iOs 13.2.2, still not working Submitted by j12 on Tuesday, NovemiOs 13.2.2 would solve all my problems that I have since the update to iOs 13. Filter by the Carrier, Phone Brand and Model in the Phone Compatibility lookup. Additionally, older platform versions do not receive the required support from the vendor, and after a specific date, the support stops altogether.
Since the release of the new iOS 13 software update in September 2019, hundreds of thousands of people have been in touch with Apple complaining about issues with their Bluetooth. Find out if your patients iOs or Android phone is compatible with Direct Streaming and the ReSound Smart 3D app to use with their hearing aids. So, if you are not optimizing your apps to run on those platforms, or if you are using an older framework, the app tends to become slow. If you’ve been experiencing issues connecting your ReSound hearing aids to your Apple cellphone or tablet, then you wouldn’t be alone.
How To Fix ReSound Hearing Aid Issues Caused By Apple iOS 13 Update